Fix your Account Doesn’t Allow Editing on a Mac – Office 365 offers users the services of popular Microsoft products such as Word, Excel, Outlook, etc, which are all among the most commonly used tools for document formatting, organization, and customization.
With an ever-growing customer pool, the Microsoft team consistently updates and scans these applications for bugs. Office 365, in particular, is one of the newer subscription software released by Microsoft; and hence, is updated consistently.
How to Fix your Account Doesn’t Allow Editing on a Mac?
Are you using the correct account
The first step you should take is to ensure that you are signed into Microsoft with the proper username and password associated with your purchase of Office. For example, it is possible that you are using an old account that is not active anymore. Here is how:
- Open Microsoft Office.
- Click the “Use Another Account” button that is located on the far right side of that error banner.
- And enter your Microsoft username and password.
Please note that, if you are a student or a teacher, you may be eligible to obtain a free subscription to Microsoft Office 365. If you obtained your Office software this way, then ensure that you are using your school email when you sign in.
Furthermore, if this is the case go to the Office 365 subscriptions page and use your school account to sign in, and find the Licenses section then ensure that you have the latest desktop version of the Office license.
You may also want to visit the Microsoft Account page and sign in then ensure that your subscription is active.
Fix your Account Doesn’t Allow Editing on a Mac – Clear credential caches
Here is how you can do this:
- Sign out of Office (File > Account > Sign out.).
- Quit Office.
- In the Finder, click Go in the menu bar and select Go to Folder
- Enter this ~/library/Group Containers/ pathname: and click Go.
- Locate the following items:
- Delete them by dragging them to the Trash (note this will delete your Outlook data too you may want to backup).
- Then open any Office app to see if you see this message again.
Fix your Account Doesn’t Allow Editing on a Mac – Make Sure you Have the Correct License
Follow the steps to check if the license provided to you is correct and then proceed to the deletion of error-causing files by locating them in Finder and moving them to Trash.
- Log in to Office 365 portal, using this link: http://portal.office.com
- Then click on the Settings icon and then click on Office 365.
- Then click on Subscriptions.
- Next, under the Licenses section, check if you have the ‘latest desktop version’ of Office 365.
If you don’t have the right license, contact your admin for the correct license. Otherwise, proceed as follows:
- Connect to the Internet.
- Now, sign out of your account and close all office applications.
- Open your Library folder and then open Group Containers and move these files to Trash if they are present.
Uninstall and Re-install Office 365
The continued presence of the error indicates corruption of the software itself, and the best way to tackle software corruption is re-installation.
- Open Finder and click on Applications.
- Press the Command key click to select all of the Office applications like Word, Outlook for Mac applications.
- Press Ctrl and click the selected applications. Then click Move to Trash from the options window.
Clear Caches, Logs & Junk Files
We highly recommend removing potential junk files and other accumulated residues from your Mac. As that might be the real culprit for interfering with your MS Office applications. Over time, these files hog storage space and make your hard disk a complete mess, resulting in slow & sluggish performance. So, if you are searching for how to fix your account that doesn’t allow editing on a Mac, try this one.
Cleanup My System’s ‘One-Click Care’ module helps users to identify and eliminate all the unwanted junk, old/large files & other residuals in a few clicks. Just get the app from the Mac App Store or the download button given below and install it on your Mac. Launch the application and click on the Start Scan button under the One-Click Care to optimize Mac.
Office 365 local applications such as Word are, at times, unable to detect that they are activated. The Microsoft teams suggest a number of root causes for this and suggest checking your subscription at this link and providing them with a screenshot of your licenses.
However, to solve the issue simply:
- Click Activate Office and sign in to your Microsoft account.
- Wait for activation
- Begin using your applications.
Also Read: How to Fix Android Keyboard Problems?